Privacy Policy for SpeciCare
Effective Date: December 16, 2024
At SpeciCare, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us in any other way. We comply with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), which governs the protection of health-related information.
By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes details such as your name, email address, phone number, and other contact information when you interact with us, sign up for newsletters, or use our services.
- Non-Personal Information: This includes technical data such as your IP address, browser type, operating system, and browsing patterns.
- Health-Related Information: If you are involved in clinical trials, healthcare services, or other health-related research, we may collect sensitive health information. We only collect health information that is necessary for the purposes of our research, clinical trials, or healthcare services, and only with your explicit consent as required by HIPAA.
2. How We Collect Information
- Direct Interactions: You may provide us with personal data directly, such as when you sign up for newsletters, request information, or apply for clinical trials.
- Automated Technologies: We may collect data automatically through cookies, analytics tools, and other tracking technologies.
- Third-Party Sources: We may obtain information about you from third parties, including business partners, service providers, and regulatory bodies.
3. How We Use Your Information
We use your information for the following purposes:
- To provide, operate, and improve our services.
- To communicate with you about updates, news, or research developments.
- To comply with legal, regulatory, and ethical obligations, including HIPAA requirements.
- To conduct research, clinical trials, and product development, with your consent where required under HIPAA.
- To prevent fraud and ensure the security of our systems.
4. HIPAA Compliance
As a provider of healthcare-related services and research, we are committed to adhering to the requirements of HIPAA for the protection and confidentiality of health information. If we collect, store, or use protected health information (PHI), we do so in full compliance with HIPAA regulations.
We may share your PHI with healthcare providers, researchers, or other parties involved in your care or research participation, but only with your explicit consent and for specific purposes permitted under HIPAA. We will take reasonable steps to safeguard your health information and ensure that it is handled according to HIPAA standards.
5. Sharing Your Information
SMS consent and phone numbers will never be shared with any third parties or affiliates for marketing purposes, except as required by law. We may share your information in the following circumstances:
- With Service Providers: We may share data with third-party service providers who assist us in operating our website, conducting research, processing payments, or managing healthcare-related services.
- With Business Partners: If we enter into a partnership, merger, or acquisition, your information may be transferred.
- Legal Compliance: We may disclose your information to comply with laws, regulations, or legal processes (e.g., in response to a subpoena or court order).
- With Your Consent: We may share your information with your consent, especially in research or clinical trials where consent is required under HIPAA.
6. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect the data we collect, including any health-related information, from unauthorized access or disclosure. We follow HIPAA security requirements to protect your PHI, including encryption, secure storage, and access controls. However, please note that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal or health data.
7. Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal and health information, including:
- Access: You can request access to the personal and health-related data we hold about you.
- Correction: You can request correction of any inaccurate or incomplete data.
- Deletion: You may request the deletion of your personal data, subject to legal or regulatory requirements.
- HIPAA-Specific Rights: Under HIPAA, you may have the right to request a copy of your protected health information (PHI) or request restrictions on how your PHI is used or disclosed.
- Withdrawal of Consent: If you have provided consent for us to use your health-related information, you can withdraw that consent at any time.
To exercise your rights, please contact us at info@SpeciCare.com
8. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal data from children. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information as quickly as possible.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your user experience, analyze trends, and gather demographic information. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our website.
10. International Data Transfers
If you are accessing our website from outside the country where we are based, your information, including health-related information, may be transferred to and processed in another country, including the United States. We will take steps to ensure that your information is handled securely in accordance with this policy and applicable laws.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website and update the “Effective Date” at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, including HIPAA compliance or the handling of your health information, please contact us at:
SpeciCare
690 Medical Park Lane, Gainesville, GA 30501
Info@SpeciCare.com
(833) 242-2873
SMS/MMS Terms and Conditions for SpeciCare
By opting in to receive SMS/MMS messages from SpeciCare, you agree to the following Terms and Conditions:
1. Opt-In & Consent: By subscribing to receive SMS/MMS messages, you consent to receive automated marketing and informational messages from us to the mobile phone number you provided. These messages may include updates on our products, services, research, offers, events, and other Company-related information.
2. Message Frequency: The frequency of messages may vary. You will receive SMS/MMS notifications as needed based on the nature of the messages or promotions offered. Typically, you can expect to receive 5 messages per month, but this may change at our discretion.
3. Message & Data Rates: Message and data rates may apply to each SMS/MMS message sent or received depending on your mobile carrier and plan. You are responsible for any charges incurred from your mobile carrier for receiving or sending messages.
4. Opt-Out: You may opt-out of receiving SMS/MMS messages at any time by texting “STOP”. After opting out, you will receive a confirmation message, and you will no longer receive further messages unless you opt in again.
5. Help & Support: For assistance, text “HELP” or contact our customer service team at (833) 242-2873. We will respond with information on how to manage your subscription or resolve any issues.
6. Privacy & Data Usage: We respect your privacy. By subscribing to our SMS/MMS service, you agree that we may collect and use your personal data in accordance with our Privacy Policy. SMS consent and phone numbers will never be shared with any third parties or affiliates for marketing purposes, except as required by law.
7. Eligibility: Our SMS/MMS service is available to individuals who are at least 18 years old and have a mobile phone capable of receiving text messages. If you are under the age of 18, you should not subscribe to this service.
8. No Liability: SpeciCare is not responsible for any issues that may arise with your mobile carrier, including but not limited to delivery failures, message delays, or network interruptions. We are not liable for any damages resulting from participation in the SMS/MMS service.
9. Modifications: We reserve the right to modify or discontinue the SMS/MMS service at any time, with or without notice. Any changes to these Terms and Conditions will be posted on our website.
10. Governing Law: These Terms and Conditions are governed by Section 230 of the U.S. Communications Act of 1934, and governed by the FCC/FTC, without regard to its conflict of law principles. Any disputes arising under these Terms and Conditions shall be resolved in the appropriate court.
By subscribing to our SMS/MMS service, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree to these terms, do not opt-in to receive SMS/MMS messages from SpeciCare.
For any further questions or concerns, please contact us at:
SpeciCare
690 Medical Park Lane, Gainesville, GA 30501
Info@SpeciCare.com
(833) 242-2873
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